Frequently Asked Questions

ImmigraFacile is an online platform that helps you manage your immigration procedures in Italy. We guide you through filling out the forms, generate pre-filled PDFs, and a specialized lawyer reviews everything before sending. We streamline the bureaucratic process, making it accessible to everyone, regardless of the language you speak.

No! The platform supports 15 different languages. You can fill out forms in your language, chat with the lawyer, and participate in video calls with simultaneous translation. Language is not a barrier to accessing our services.

Yes, security is a top priority. We use Firebase with end-to-end encryption, servers located in Europe, and are fully GDPR compliant. Your data is never shared with unauthorized third parties. All sensitive information is protected with the highest security standards.

It depends on the type of case. Typically, the form takes 15-30 minutes to fill out, followed by a lawyer's review in 24-48 hours. Processing times vary by case type. Some cases may take longer depending on the required documentation. We will keep you updated on the actual processing times.

Prices start at €39 for a quick consultation and €49 for a Kit Postale consultation. Government fees (stamp duty, contributions, certificates) are separate and required by law—we don't set them. See all detailed pricing in the Pricing section of the website. The total cost depends on the service you choose.

Yes! We accept cash payments at tobacconists via SisalPay or Mooney, or at the post office. We also accept credit card, PostePay, PayPal, Satispay, bank transfer, and installment payments with Klarna. Choose the method that's most convenient for you.

No, absolutely not. The price for the ImmigraFacile service is what you see and does not include any unexpected additional costs. Mandatory government fees are listed separately and clearly in the quote. There are no hidden costs or surprises at checkout.

Yes, with Klarna you can split your payment into three interest-free installments. This allows you to better manage your budget. Other installment options may be available upon request. Contact us if you have specific payment requirements.

Fill out a step-by-step guided form on our platform. We automatically generate all the necessary forms (Form T, attachments, pre-filled payment slips). You'll receive a complete kit ready to take to your local post office. The process is simple and guided, with no surprises.

It's a quick and completely free test that in about 30 seconds tells you exactly which procedure is right for you, how much it costs, and what documents you need. No registration required—it's a transparent tool to help you understand your path without obligation.

Yes, of course. Each case includes access to a chat with a lawyer specialized in immigration law. You can contact them with questions about your case. You can also book a personalized video call with simultaneous translation starting from €39 (15 min) or €89 (60 min).

Your attorney will assist you in appealing or correcting your case. Our pre-trial review dramatically reduces the risk of rejection—we have a 98% approval rate. If that happens, you won't be alone in the appeal process.

You can contact us in three ways: live chat on the website (immediate response during business hours), email info@ImmigraFacile.it (guaranteed response within 24 hours), or schedule a video call. Choose your preferred method.

We only use WhatsApp to send you automatic notifications (case status, deadline reminders, updates). For actual assistance, please use the website chat or email. This way, we guarantee more reliable response times and professional support.

Yes, you can edit your information at any time before the lawyer approves the case. Once approved, the information is locked to ensure legal consistency. If you need corrections after approval, please contact the lawyer via chat.