Immigration Office — Questura of Reggio Emilia
ATTENTION: different location from the central Questura
The Immigration Office It is NOT found in Via Dante Alighieri 10 (headquarters of the Questura central). The headquarters of the Immigration Office is in Viale Piave 8/A, 42121 Reggio Emilia, about 500 meters from the train station. If you go to Via Dante Alighieri you will only find the Questura central office (reports, passports, URP), not the Immigration Office.
Warning — common error: the Immigration Office of the Questura of Reggio Emilia it cannot be found at the head office in Via Dante Alighieri 10. For all procedures relating to residence permits, renewals, conversions and international protection you must go to Viale Piave 8/A, about 500 meters from the train station. The Via Dante Alighieri office only handles complaints, passports, and URP (public relations office).
Immigration Office Hours in Reggio Emilia
Opening hours of the Immigration Office in Viale Piave 8/A. Always check for any changes on the official website of Questura.
| Day | Morning | Afternoon |
|---|---|---|
| Monday | 08:30 — 13:00 | — |
| Tuesday | 08:30 — 13:00 | 14:30 — 16:30 |
| Wednesday | 08:30 — 13:00 | — |
| Thursday | 08:30 — 13:00 | 14:30 — 16:30 |
| Friday | 08:30 — 13:00 | — |
| Saturday | Closed | |
| Sunday | Closed | |
Opening Hours for Service SPECifico
- Photo-signaling: Monday-Friday 8:30-13:00, by appointment only
- Permit withdrawal: Tuesday-Thursday 8:30-13:00 by appointment via SMS; Friday without an appointment
- Asylum and international protection: Monday-Friday 8:30-11:00
- Document integration: Tuesday and Thursday 2:30-4:30 PM
- EU family permits: only on Mondays
- Telephone information: Monday-Friday 9:00-12:00 at the number 0522 458615
How to Get to the Immigration Office
The Immigration Office in Viale Piave 8/A is located a short distance from the Reggio Emilia railway station, in the central area of the city.
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Reggio Emilia Station (Piazza Marconi) About 500 meters, 6-8 minutes walk to Viale Piave
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SETA Bus Lines 4, 5, 8 Stop in zone Viale Piave — check timetables on setaweb.it
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Mediopadana High Speed Station Approximately 4 km — shuttle bus to Central Station, then 6-8 min walk
By car: From the A1 motorway, exit at Reggio Emilia, follow signs for the city center/station. Parking is available near the station and Viale Piave.
Important note: Do not confuse it with Via Dante Alighieri 10 (Questura centrale), which is located in another area of the city. The Immigration Office is in Viale Piave 8/A, near the station.
How to Book an Appointment
1. Kit Postale (standard renewals and releases)
For the first issue and the renewal of the residence permit, send the Kit Postale to an authorized post office. After sending, you will receive a appointment letter via SMS or letter with date and time of the appointment in Viale Piave 8/A.
Pay attention to the timing: Reggio Emilia has one of the highest percentages of foreigners in Italy (16.7% in the municipality), which leads to significant waiting times. It is essential to send the kit complete and error-free.
2. Prenota Facile (non-postalized applications)
For procedures that do not pass through Kit Postale, book online at PrenotaFacile.poliziadistato.it:
- Conversion of residence permit
- Subsidiary protection and special protection
- Residence permit for family members of EU citizens
- Leave for medical treatment or pregnancy
- Travel documents for refugees and stateless persons
3. Check application status online
You can check the status of your residence permit on Questure.poliziadistato.it or through our guide on How to check your permit onlineFor information by telephone: 0522 458615 (Mon-Fri 9:00-12:00).
Immigration Office Contacts PEC
Documents to Bring to the Appointment
For photo identification or to collect the permit in Viale Piave 8/A, bring with you:
- Letter of invitation or postal receipt of the Kit
- Passport valid (original + photocopy)
- Previous residence permit (if I renew)
- Tax ID code
- 4 photos passport size (white background, recent)
- Revenue stamp from €16.00 (for the collection of the electronic permit)
- SPECic documentation based on the type of permit
For workers in the manufacturing district
Reggio Emilia is at the centre of a manufacturing district with exports that reach nearly 10 billion euros: mechanics (over 5 billion), fashion and textiles (~2 billion), ceramics (~1 billion), agri-food (Parmigiano Reggiano). For permission to employee work also brings:
- Employment contract signed by the employer
- UNILAV Communication of hiring
- Last paycheck (if I renew)
- CUD / Single Certification of the previous year
Available Services
Waiting Times in Reggio Emilia
The province of Reggio Emilia counts 65,269 foreign residents (12.3% of the provincial population, 16.7% in the municipality) with 149 nationalities present. The largest communities are Moroccan (10.3%), Romanian (9.8%), Albanian (8.9%), Chinese, Indian, Pakistani, Ukrainian, Ghanaian, Tunisian, and Nigerian. The volume of applications is very high compared to the city's size.
- Send Kit Postale → appointment letter: about 4-6 months
- With additional documentation: over 10-12 months
- fingerprinting (fotosegnalamento) → permit collection: 2-4 months
- Asylum/protection procedures: up to 3-4 months for the appointment
While waiting, the postal receipt It is valid as a temporary permit and allows you to legally remain in Italy, work and travel (with limitations).
Key advice: send Kit Postale complete and error-freeA single missing document or an error in filling it out can add months of waiting.
Collaboration Questura-Municipality: “Decalogue for Foreigners”
The Municipality of Reggio Emilia has created a “Decalogue” translated into 5 languages To help foreign citizens navigate services. This collaboration between Questura and the Municipality is a unique initiative in Emilia-Romagna that facilitates access to immigration services.
Do you need assistance in Reggio Emilia?
The ImmigraFacile team offers comprehensive assistance for all procedures at the Questura in Reggio Emilia: automatic completion of Kit Postale forms, document preparation, process monitoring, and consultation with a specialized lawyer. We also assist workers in the Reggio Emilia manufacturing district with work permit documentation. Book a free consultation →
Warning: High concentration of foreigners in Reggio Emilia
With the 16,7% of foreigners in the municipality and 149 nationalities Reggio Emilia has one of the highest percentages in Italy. This means significant waiting times and long lines. An error in the Kit Postale can cost many months of additional waiting.
With ImmigraFacile you eliminate the risk:
Frequently Asked Questions about the Questura of Reggio Emilia
The Immigration Office is located in Viale Piave 8/A, 42121 Reggio Emilia. ATTENTION: It is NOT in the main office of Questura of Via Dante Alighieri 10. The office of Via Dante Alighieri handles reports, passports and URP, but the Immigration Office has a separate office in Viale Piave, about 500 meters from the train station.
Monday, Wednesday and Friday: 8:30-13:00. Tuesday and Thursday: 8:30-13:00 and 14:30-16:30. Closed Saturday and Sunday. Special opening hours: Photo identification Mon-Fri 8:30-13:00 by appointment; Collection Tue-Thu 8:30-13:00 by SMS, Friday without appointment; Nursery Mon-Fri 8:30-11:00; Document integration Tue-Thu 14:30-16:30; EU family permits only on Mondays. Check on Questure.poliziadistato.it.
You can check the status of your application online at Questure.poliziadistato.it or on the immigration portal. For telephone information, you can call 0522 458615 Monday to Friday between 9:00 and 12:00.
The PEC of the Immigration Office of Reggio Emilia is: dipps169.00P0@PECps.poliziadistato.it. PEC alternative: immig.quest.re@PECps.poliziadistato.it. The PEC of the Questura is: dipps169.00F0@PECps.poliziadistato.itSwitchboard: 0522 458711, Immigration Office/URP: 0522 458615.
From the Reggio Emilia Station (Piazza Marconi): about 500 meters, 6-8 minutes walk towards Viale Piave. Bus SETA lines 4, 5, 8 stop in the area. From Mediopadana High Speed Station: about 4 km, reachable by shuttle bus to the central station and then on foot. Do not confuse with Via Dante Alighieri 10 (Questura centrale), which is in a different area.
Reggio Emilia has one of the higher percentages of foreigners in Italy: 65,269 in the province (12.3%) and 28,575 in the municipality (16,7%), with 149 nationalities The high volume of applications, combined with the large Moroccan (10.3%), Romanian (9.8%), Albanian (8.9%), Chinese, Indian, Pakistani, and Ukrainian communities, generates significant waiting times. For this reason, it is essential to send the Kit Postale complete and error-free.