Immigration Office — Reggio Emilia Questura
ATTENTION: different location from the Central Questura
The Immigration Office It is NOT found in Via Dante Alighieri 10 (headquarters of the Central Questura ). The headquarters of the Immigration Office is in Viale Piave 8/A, 42121 Reggio Emilia, about 500 meters from the train station. If you go to Via Dante Alighieri you'll only find the central Questura (reports, passports, and the Public Relations Office), not the Immigration Office.
Warning — common error: the Immigration Office of the Reggio Emilia Questura it cannot be found at the head office in Via Dante Alighieri 10. For all procedures relating to residence permits, renewals, conversions and international protection you must go to Viale Piave 8/A, about 500 meters from the train station. The Via Dante Alighieri office only handles complaints, passports, and URP (public relations office).
Immigration Office Hours in Reggio Emilia
Opening hours of the Immigration Office at Viale Piave 8/A. Always check for any changes on the official website of the Questura.
| Day | Morning | Afternoon |
|---|---|---|
| Monday | 08:30 — 13:00 | — |
| Tuesday | 08:30 — 13:00 | 14:30 — 16:30 |
| Wednesday | 08:30 — 13:00 | — |
| Thursday | 08:30 — 13:00 | 14:30 — 16:30 |
| Friday | 08:30 — 13:00 | — |
| Saturday | Closed | |
| Sunday | Closed | |
Hours for Specific Service
- Photo-signaling: Monday-Friday 8:30-13:00, by appointment only
- Permit withdrawal: Tuesday-Thursday 8:30-13:00 by appointment via SMS; Friday without an appointment
- Asylum and international protection: Monday-Friday 8:30-11:00
- Document integration: Tuesday and Thursday 2:30-4:30 PM
- EU family permits: only on Mondays
- Telephone information: Monday-Friday 9:00-12:00 at the number 0522 458615
How to Get to the Immigration Office
The Immigration Office at Viale Piave 8/A is located a short distance from the Reggio Emilia train station, in the central area of the city.
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Reggio Emilia Station ( Piazza Marconi ) About 500 meters, 6-8 minutes walk towards Viale Piave
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SETA Bus Lines 4, 5, 8 They stop in Viale Piave area — check schedules on setaweb.it
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Mediopadana High Speed Station Approximately 4 km — shuttle bus to Central Station, then 6-8 min walk
By car: From the A1 motorway, take the Reggio Emilia exit and follow signs for the city center/station. Parking is available near the station and Viale Piave.
Important note: Do not confuse it with Via Dante Alighieri 10 (the Central Questura ), which is located in another part of the city. The Immigration Office is at Viale Piave 8/A, near the train station.
How to Book an Appointment
1. Kit Postale (standard renewals and releases)
For the first issue and the renewal of the residence permit, send the Kit Postale to an authorized post office. After shipping you will receive a appointment letter via SMS or letter with the date and time of the appointment at Viale Piave 8/A.
Pay attention to the timing: Reggio Emilia has one of the highest percentages of foreigners in Italy (16.7% in the municipality), which results in significant waiting times. It is essential to send the kit complete and error-free.
2. Prenota Facile (non-postalized procedures)
For procedures that do not go through the Kit Postale, book online at PrenotaFacile.poliziadistato.it:
- Conversion of residence permit
- Subsidiary protection and special protection
- Residence permit for family members of EU citizens
- Leave for medical treatment or pregnancy
- Travel documents for refugees and stateless persons
3. Check application status online
You can check the status of your residence permit on Questure.poliziadistato.it or through our guide on How to check your permit onlineFor information by telephone: 0522 458615 (Mon-Fri 9:00-12:00).
Immigration Office PEC contacts
Documents to Bring to the Appointment
For photo identification or permit collection at Viale Piave 8/A, bring with you:
- Letter of invitation or postal receipt of the Kit
- Passport valid (original + photocopy)
- Previous residence permit (if I renew)
- Tax ID code
- 4 photos passport size (white background, recent)
- Revenue stamp from €16.00 (for the collection of the electronic permit)
- Specific documentation based on the type of permit
For workers in the manufacturing district
Reggio Emilia is at the centre of a manufacturing district with exports that reach nearly 10 billion euros: mechanics (over 5 billion), fashion and textiles (~2 billion), ceramics (~1 billion), agri-food (Parmigiano Reggiano). For permission to employee work also brings:
- Employment contract signed by the employer
- UNILAV Communication of hiring
- Last paycheck (if I renew)
- CUD / Single Certification of the previous year
Available Services
Waiting Times in Reggio Emilia
The province of Reggio Emilia counts 65,269 foreign residents (12.3% of the provincial population, 16.7% in the municipality) with 149 nationalities present. The largest communities are Moroccan (10.3%), Romanian (9.8%), Albanian (8.9%), Chinese, Indian, Pakistani, Ukrainian, Ghanaian, Tunisian, and Nigerian. The volume of applications is very high compared to the city's size.
- Sending Kit Postale → appointment letter: about 4-6 months
- With additional documentation: over 10-12 months
- fingerprinting (fotosegnalamento) → permit collection: 2-4 months
- Asylum/protection procedures: up to 3-4 months for the appointment
While waiting, the postal receipt It is valid as a temporary permit and allows you to legally remain in Italy, work and travel (with limitations).
Key advice: send the Kit Postale complete and error-freeA single missing document or an error in filling it out can add months of waiting.
Questura -Municipality Collaboration: "Decalogue for Foreigners"
The Municipality of Reggio Emilia has created a “Decalogue” translated into 5 languages To help foreign citizens navigate the services available. This collaboration between Questura and the Municipality is a unique initiative in Emilia-Romagna that facilitates access to immigration services.
Do you need assistance in Reggio Emilia?
The ImmigraFacile team offers comprehensive assistance with all procedures at the Reggio Emilia Questura : automatic completion of Kit Postale forms, document preparation, application monitoring, and consultation with a specialized lawyer. We also assist workers in the Reggio Emilia manufacturing district with work permit documentation. Book a free consultation →
Warning: High concentration of foreigners in Reggio Emilia
With the 16,7% of foreigners in the municipality and 149 nationalities Reggio Emilia has one of the highest percentages in Italy. This means significant waiting times and long lines. An error in the Kit Postale can cost many months of additional waiting.
With ImmigraFacile you eliminate the risk:
Frequently Asked Questions about the Reggio Emilia Questura
The Immigration Office is located in Viale Piave 8/A, 42121 Reggio Emilia. ATTENTION: It is NOT in the main Questura Headquarters in Via Dante Alighieri 10. The Via Dante Alighieri office handles reports, passports and URP, but the Immigration Office has a separate office in Viale Piave, about 500 metres from the train station.
Monday, Wednesday and Friday: 8:30-13:00. Tuesday and Thursday: 8:30-13:00 and 14:30-16:30. Closed Saturday and Sunday. Special hours: Photo identification Mon-Fri 8:30-13:00 by appointment; Collection Tue-Thu 8:30-13:00 by SMS, Friday without appointment; Nursery Mon-Fri 8:30-11:00; Document integration Tue-Thu 14:30-16:30; EU family permits only on Mondays. Check on Questure.poliziadistato.it.
You can check the status of your application online at Questure.poliziadistato.it or on the immigration portal. For telephone information, you can call 0522 458615 Monday to Friday between 9:00 and 12:00.
The PEC of the Reggio Emilia Immigration Office is: dipps169.00P0@pecps.poliziadistato.itAlternative PEC : immig.quest.re@pecps.poliziadistato.itThe Questura ' PEC is: dipps169.00F0@pecps.poliziadistato.itSwitchboard: 0522 458711, Immigration Office/URP: 0522 458615.
From the Reggio Emilia Station ( Piazza Marconi ): approximately 500 metres, 6-8 minutes walk towards Viale Piave. Bus SETA lines 4, 5, and 8 stop in the area. From Mediopadana High Speed Station: about 4 km, reachable by shuttle bus to the central station and then on foot. Do not confuse it with Via Dante Alighieri 10 (Central Questura ), which is in a different area.
Reggio Emilia has one of the higher percentages of foreigners in Italy: 65,269 in the province (12.3%) and 28,575 in the municipality (16,7%), with 149 nationalities The high volume of applications, combined with the large Moroccan (10.3%), Romanian (9.8%), Albanian (8.9%), Chinese, Indian, Pakistani, and Ukrainian communities, generates significant waiting times. For this reason, it is essential to send the Kit Postale complete and error-free.