Immigration Office — Questura of Bologna
Warning — common error: the Immigration Office of the Questura of Bologna it cannot be found in Piazza Galileo 7. The Piazza Galileo office is the Questura central office (reports, passports, URP). For all procedures relating to residence permits, renewals, conversions and international protection you must go to Via Paolo Bovi Campeggi 13/3, in the Bolognina/Navile area, about 20 minutes by bus from the center.
Immigration Office Opening Hours in Bologna
These are the opening hours of the Immigration Office in Via Bovi Campeggi 13/3. It is advisable to always check for any changes on the official website of Questura.
Main Counters
| Day | Morning | Afternoon |
|---|---|---|
| Monday | 08:30 — 13:30 | 14:30 — 17:30 |
| Tuesday | 08:30 — 13:30 | 14:30 — 17:30 |
| Wednesday | 08:30 — 13:30 | 14:30 — 17:30 |
| Thursday | 08:30 — 13:30 | 14:30 — 17:30 |
| Friday | 08:30 — 13:30 | 14:30 — 17:30 |
| Saturday / Sunday | Closed | |
Additional Information
- Information desk: Open Monday through Friday mornings. It's recommended to arrive early to pick up your number, as daily capacity is limited.
- Permit withdrawal: Bologna's Questura offers an online portal to check the status of your permit and verify whether it is ready for collection.
- University students: given the high volume of study applications (Bologna has over 90,000 university students), waiting times can be considerably longer during the start of the academic year (September-November).
Practical advice: Queues form very early in the morning. For the information desk, we recommend arriving early. by 8:00 am, before the counters open at 8:30.
How to Get to the Immigration Office in Bologna
The Immigration Office at Via Bovi Campeggi 13/3 is located in the Bolognina/Navile area, north of Bologna's historic center. The area is mainly accessible by TPER bus, with a journey time of about 20 minutes from the central station.
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TPER Bus Line C Stop "Bovi Campeggi Questura" — directly in front of the office
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TPER Bus Line T2 "Bovi Campeggi Questura" stop — about 20 minutes from the center
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TPER Bus Line 30 "Bovi Campeggi Questura" stop — connection to the station area and Bolognina
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Bologna Central Station About 3 km. Take bus C or T2 from the station square (20 minutes). About 35-40 minutes on foot.
Note: Unlike Piazza Galileo (a 10-minute walk from the center), the Immigration Office in Via Bovi Campeggi is far from the historic center. Plan your trip in advance and check the TPER timetable on tper.it.
How to Book an Appointment
The Bologna Immigration Office handles a high volume of applications, particularly for international students. Here are the available booking options:
1. Kit Postale (standard renewals and releases)
For the first issue and the renewal of the residence permit, you must send the Kit Postale to an authorized post office. After sending it, you will receive a appointment letter or SMS with date, time and place of the appointment in Via Bovi Campeggi 13/3.
In Bologna, the timing of the application process can vary: during the start of the academic year (September-December), the volume of study requests increases significantly.
2. Prenota Facile (non-postalized applications)
For procedures that do not pass through Kit Postale, you must book online via the portal PrenotaFacile.poliziadistato.itCovered applications include:
- Conversion of residence permit
- Subsidiary protection and special protection
- Residence permit for family members of EU citizens
- Leave for medical treatment or pregnancy
- Travel documents for refugees and stateless persons
The procedure: register on the portal, choose the available date and time, print the receipt with barcode and QR code. Show up. maximum 15 minutes before of the appointment on Via Bovi Campeggi 13/3.
3. Check application status online
The Questura of Bologna makes the portal available Questura.bologna.it To check the status of your permit and see if it's ready for pickup, you can also call 051 6401914 (URP) for information on the status of your application.
Immigration Office Contacts PEC
For official communications and supplementary documents, the Bologna branch has a dedicated 1 address. When sending documents via 2, remember to:
- Transmit everything in one single PDF file
- Always attach copy of passport
- Please indicate in the subject: SURNAME Name, date of birth, place of birth — registered mail/application number
Documents to Bring to the Appointment
When you show up on Via Bovi Campeggi 13/3 for photo identification or to collect your permit, bring with you:
- Letter of invitation or postal receipt of the Kit
- Passport valid (original + photocopy)
- Previous residence permit (if I renew)
- Tax ID code
- 4 photos passport size (white background, recent)
- Revenue stamp from €16.00 (for the collection of the electronic permit)
- SPECic documentation based on the type of permit (employment contract, university enrollment, marriage certificate, etc.)
Additional documents for university students
Bologna is home to the Alma Mater Studiorum, the oldest university in the world, and welcomes thousands of international students every year. For a permit to study reasons, also brings:
- Certificate of Enrollment at the university (or confirmation of pre-enrollment)
- Proof of economic means sufficient (at least €6,000/year or parental guarantee)
- Health insurance valid in Italy
- Accommodation contract or declaration of hospitality
Suggestion: Always bring photocopies of all documents. The Via Bovi Campeggi office does not have photocopiers for the public.
Available Services
The Immigration Office of the Questura of Bologna manages the following procedures:
Residence Permit Collection in Bologna
To collect your residence permit at the Questura in Bologna, you must present yourself in person at the Immigration Office on Via Bovi Campeggi 13/3, during the hours indicated above. Bring with you:
- Receipt of Kit Postale (pay slip issued by Poste Italiane)
- Passport original and valid
- Tax ID code or health card
- 4 passport-sized photos (white background, recent)
The electronic residence permit is issued after photo identification (fingerprinting). Check the status of your permit at portaleimmigrazione.it before going to Questura.
Waiting Times in Bologna
The Bologna Questura manages a very large catchment area: the city has over 61,600 foreign residents and more than 90,000 university students, a significant percentage of which are non-EU nationals. This makes Bologna one of the Questure with the highest volume of study applications in Italy.
On average, for standard applications (renewal via Kit Postale), the times are:
- Send Kit Postale → appointment letter: 30-90 days (up to 120 days in the period September-December)
- fingerprinting (fotosegnalamento) → permit collection: 60-180 days
- Complex cases or conversions: can exceed 12 months
While waiting, the postal receipt Issued at the post office, it is valid as a temporary permit and allows you to legally remain in Italy, work, and travel (with limitations) until you collect your permanent document.
For students: The postal receipt allows you to continue your studies, take exams, and renew your university enrollment even while waiting for your final permit.
Do you need assistance in Bologna?
The ImmigraFacile team offers comprehensive assistance with all procedures at the Questura in Bologna: automatic completion of Kit Postale forms, document preparation, process monitoring, and consultation with a specialized lawyer. We also assist international students with study permit documentation. Book a free consultation →
Warning: Frequent errors in filling in the form
The 67% of applications Immigration applications are rejected or delayed due to errors in filling out forms, missing documents, or missed deadlines. In Bologna, where the volume of applications is high also due to international students, a single error in the Kit Postale can cost additional months of waiting.
With ImmigraFacile you eliminate the risk:
Frequently Asked Questions about Bologna's Questura
No. This is a very common mistake. The location of Piazza Galileo 7 it is the central Questura of Bologna (reports, passports, URP), but the Immigration Office for residence permits is located in Via Paolo Bovi Campeggi 13/3, in the Bolognina/Navile area, about 3 km from the historic center. Accessible by TPER bus lines C, T2, or 30.
You can check the status of your application in several ways: online on the portal Questura.bologna.it in the section dedicated to collecting permits, or on the national website Questure.poliziadistato.it/it/BolognaAlternatively, call the number 051 6401914 (URP) for direct information on the status of your application.
Bologna hosts theAlma Mater Studiorum, the oldest university in the world, founded in 1088, and has over 90,000 students, many of whom are international. To apply for a study permit, send the 1st of March with: enrollment certificate, proof of financial means (at least €6,000/year), health insurance, and housing contract. After submitting, you will receive an invitation to attend on 03/13/2020. Processing times may be longer between September and December due to the high volume of applications.
The office is located in the Bolognina/Navile area, far from the historic center. With TPER bus: lines C, T2 and 30 to the "Bovi Campeggi Questura" stop (about 20 minutes from the station). From Bologna Central Station: about 3 km, reachable by bus or on foot in 35-40 minutes. Do not confuse with Piazza Galileo, which is in the center but only houses the Questura power plant.
The Immigration Office in Via Bovi Campeggi 13/3 is open from Monday to Friday: morning 08:30-13:30, afternoon 14:30-17:30Closed on Saturdays and Sundays. It is recommended to arrive early in the morning to collect a ticket at the information desk, as daily capacity is limited. Check for any changes at Questure.poliziadistato.it/it/Bologna.
The official PEC of the Questura of Bologna is: dipps114.00P0@PECps.poliziadistato.itSend everything in a single PDF, attaching a copy of your passport, and indicating in the subject line: SURNAME, first name, date of birth, and application number. For information, you can also call the switchboard. 051 6401111 or the URP to 051 6401914.