Immigration Office — Questura of Ravenna
The Ravenna Questura and the Immigration Office are located in the same location in Viale Enrico Berlinguer 20. The headquarters can be reached by Start Romagna bus (lines 4, 18, 75, 156, 176), “Berlinguer” stop a 1-minute walk away. Other significant communities: Senegalese, Pakistani, Chinese, Ukrainian, and Bangladeshi.
Immigration Office Hours in Ravenna
Immigration Office opening hours in Viale Berlinguer 20. Questura often publishes notices of temporary closures: always check on official website of Questura before you go.
| Day | Morning | Afternoon |
|---|---|---|
| Monday | 08:30 — 12:30 | 14:00 — 17:00 |
| Tuesday | 08:30 — 12:30 | — |
| Wednesday | 08:30 — 12:30 | 14:00 — 17:00 |
| Thursday | 08:30 — 12:30 | — |
| Friday | 08:30 — 12:30 | — |
| Saturday | Closed | |
| Sunday | Closed | |
SPECcial Hours
- Delivery of permits: Monday and Wednesday from 2:30 PM to 4:30 PM (free admission until sold out)
- International protection: Monday, Tuesday, and Wednesday from 8:30 to 10:30 (direct access, no reservation required)
- Afternoon opening: only on Mondays and Wednesdays (2:00 PM - 5:00 PM)
- Attention: Questura often publishes notices of temporary closuresAlways check the official website before going
How to get to Ravenna Questura
Ravenna's Questura station is located at Viale Enrico Berlinguer 20, in the southwest of the city. It is well connected by the Start Romagna public transport system.
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Bus Start Romagna Lines 4, 18, 75, 156, 176 “Berlinguer” stop — 1 minute walk from Questura
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Ravenna Station Approximately 2.5 km. A 34-minute walk or a Start Romagna bus ride away.
By car: From the A14 motorway (Ravenna exit), follow the signs for the city centre and then Viale Berlinguer. Parcheggio available near Questura.
How to Book an Appointment
1. Kit Postale (standard renewals and releases)
For the first issue and the renewal of the residence permit, send the Kit Postale to an authorized post office. After sending, you will receive a appointment letter via SMS or letter with the date and time of the appointment in Viale Berlinguer 20.
2. Prenota Facile (non-postalized applications)
For procedures that do not pass through Kit Postale, book online at PrenotaFacile.poliziadistato.it:
- Conversion of residence permit
- Subsidiary protection and special protection
- Residence permit for family members of EU citizens
- Leave for medical treatment or pregnancy
- Travel documents for refugees and stateless persons
Prenota Facile: limited coverage
The Prenota Facile system of the Questura of Ravenna covers the municipalities of Ravenna, Cervia, Alfonsine and Russi. If you reside in Faenza or Lugo, you must contact the respective Questure, which have separate immigration offices.
Immigration Office Contacts PEC
Documents to Bring to the Appointment
For photo identification or permit collection, bring with you:
- Letter of invitation or postal receipt of the Kit
- Passport valid (original + photocopy)
- Previous residence permit (if I renew)
- Tax ID code
- 4 photos passport size (white background, recent)
- Revenue stamp from €16.00 (for the collection of the electronic permit)
- SPECic documentation based on the type of permit
For port and petrochemical workers
Ravenna hosts the Port of Ravenna (3rd in Italy by volume of goods), the petrochemical hub (546 companies, 18,700 employees), theintensive agriculture (Lugo, Massa Lombarda) and the seaside tourism + UNESCO (8 monuments with Byzantine mosaics). For permission to employee work also brings:
- Employment contract signed by the employer
- UNILAV Communication of hiring
- Last paycheck (if I renew)
- CUD / Single Certification of the previous year
Available Services
Waiting Times in Ravenna
The province of Ravenna has approximately 45,500 foreign residents (11.8% of the population) with strong Romanian (26.2%), Albanian (16.8%), Moroccan (10.3%), Senegalese, Pakistani, Chinese, Ukrainian and Bangladeshi communities.
- Send Kit Postale → appointment letter: about 3-5 months
- With additional documentation: over 8-10 months
- fingerprinting (fotosegnalamento) → permit collection: 2-4 months
- Asylum/protection procedures: Direct access Mon-Wed 8:30-10:30
While waiting, the postal receipt It is valid as a temporary permit and allows you to legally remain in Italy, work and travel (with limitations).
Key advice: send Kit Postale complete and error-freeA single missing document or an error in filling it out can add months of waiting.
Do you need assistance in Ravenna?
The ImmigraFacile team offers comprehensive assistance for all procedures at the Questura in Ravenna: automatic completion of Kit Postale forms, document preparation, process monitoring, and consultation with a specialized lawyer. We also assist workers in the port, petrochemical hub, and agriculture with work permit documentation. Book a free consultation →
Please note: Faenza and Lugo have separate offices + frequent closures
If you reside in Faenza or LugoYou do NOT have to go to the Questura in Ravenna: the local Questure have independent immigration offices. Furthermore, the Questura in Ravenna often publishes temporary closure notices: always check the official website before introducing yourself.
With ImmigraFacile you eliminate the risk:
Frequently Asked Questions about Ravenna's Questura
The Ravenna Questura and the Immigration Office are located in Viale Enrico Berlinguer 20, 48124 Ravenna. There is one location: Questura and the Immigration Office are in the same building. It can be reached by Start Romagna bus (lines 4, 18, 75, 156, and 176), the “Berlinguer” stop is a 1-minute walk away.
The Immigration Office is open on Monday and Wednesday from 8.30 to 12.30 and from 2:00 PM to 5:00 PM. The Tuesday, Thursday and Friday only in the morning from 8:30 to 12:30Closed on Saturdays and Sundays. Permits are available on Mondays and Wednesdays, 2:30 PM - 4:30 PM (free entry). Check for changes on Questure.poliziadistato.it/it/Ravenna.
You can check the status of your application online on the national website Questure.poliziadistato.it or on portaleimmigrazione.itYou can also call the Immigration Office at 0544 294577 during opening hours.
The PEC of the Immigration Office of Ravenna is: dipps167.00P0@PECps.poliziadistato.it. PEC alternative: immig.quest.ra@PECps.poliziadistato.it. PEC Questura: dipps167.00F0@PECps.poliziadistato.itSwitchboard: 0544 294111, Immigration Office: 0544 294577.
No. Faenza and Lugo have Separate Questure with their own immigration offices. If you live in the municipalities under the jurisdiction of Faenza or Lugo, you must contact the local Questura directly, not the Ravenna Questura office. The Ravenna Questura office covers the municipalities of Ravenna, Cervia, Alfonsine, and Russi.
The Questura is located in Viale Enrico Berlinguer 20, approximately 2.5 km from Ravenna Station. On foot approximately 34 minutes, or by Start Romagna bus (lines 4, 18, 75, 156, 176). Get off at the “Berlinguer” stop, a 1-minute walk from Questura.