Immigration Office — Questura of Modena

Address
Via Giovanni Palatucci, 15 — 41122 Modena
Single office: Questura and Immigration Office in the same building
Switchboard
Immigration Office: 059 410.860
Official Website
Polizia di Stato
Foreigners in the Province
98,416 residents (13.9%)
2nd province in Emilia-Romagna by number

The Modena Questura and the Immigration Office are located in the same location in Via Giovanni Palatucci 15. There is no separation between the two structures as is the case in other cities (e.g., Bologna). The headquarters can be reached by SETA bus line 8, stop “Questura” directly in front of the building.

Modena Immigration Office Hours

Immigration Office opening hours in Via Palatucci 15. Always check for any changes on the official website of Questura.

DayMorningAfternoon
Monday08:00 — 14:00
Tuesday08:00 — 14:0014:30 — 17:30
Wednesday08:00 — 14:00
Thursday08:00 — 14:0014:30 — 17:30
Friday08:00 — 14:00
Saturday08:00 — 13:00
SundayClosed

Additional Information

  • Afternoon opening: only on Tuesdays and Thursdays (2.30pm-5.30pm)
  • Saturday morning: counter open from 8:00 to 13:00
  • Advise: Please show up early in the morning (before 8:00 am) to collect your number, as daily capacity is limited.
  • Delivery desk: the public counter mainly manages the delivery of the electronic residence permit

How to get to Modena Questura

Modena's Questura station is located at Via Giovanni Palatucci 15, in the west/southwest of the city. It is well connected by the SETA public transport system.

  • 8
    SETA Bus Line 8 Stop “Questura” — directly in front of the building
  • 3
    SETA Bus Lines 3, 9, 12 “Divisione Acqui Questura” stop — about 4 minutes on foot
  • FS
    Modena Station (Piazza Manzoni) Approximately 2.5 km. By bus (line 8) or on foot (approximately 27 minutes).

By car: From the A1 motorway, exit at Modena Nord or Modena Sud, and follow the signs for the city center. Parking is available near the Questura.

Collection of Residence Permit in Modena

Special feature of Modena: collection decentralized to the Municipalities

In Modena the withdrawal of the residence permit was decentralized at the Registry offices of the Municipalities of residenceIf you live outside the city of Modena, Carpi, Sassuolo, or Mirandola, you can collect the permit directly from your municipality of residence, without going to Questura.

Where to collect the permit

  • Residents in the city of Modena: withdrawal in Questura (Via Palatucci 15)
  • Residents of Carpi, Sassuolo, Mirandola: collection at the local Questura
  • All other Municipalities: collection at the Registry Office of your Municipality of residence

Check your application status online

The Municipality of Modena offers a online service To check if the permit is ready for collection: comune.modena.it/Questura. You can also check on portaleimmigrazione.it.

How to Book an Appointment

1. Kit Postale (standard renewals and releases)

For the first issue and the renewal of the residence permit, send the Kit Postale to an authorized post office. After sending, you will receive a appointment letter via SMS or letter with the date and time of the appointment in Via Palatucci 15.

Pay attention to the timing: CGIL reported waiting times of approximately 6 months From sending the kit to the call. With additional documentation required, the timeframe can exceed a year. It is essential to send the kit. complete and error-free.

2. Prenota Facile (non-postalized applications)

For procedures that do not pass through Kit Postale, book online at PrenotaFacile.poliziadistato.it:

  • Conversion of residence permit
  • Subsidiary protection and special protection
  • Residence permit for family members of EU citizens
  • Leave for medical treatment or pregnancy
  • Travel documents for refugees and stateless persons

Immigration Office Contacts PEC

PEC Immigration: immig.quest.mo@PECps.poliziadistato.it
PEC Questura: dipps148.00F0@PECps.poliziadistato.it
Switchboard: 059 410411 (Mon-Fri)
Immigration Office: 059 410860
National Call Center: 848.855.888 (Mon-Fri 8:00-20:00)

Documents to Bring to the Appointment

For photo identification or permit collection, bring with you:

  • Letter of invitation or postal receipt of the Kit
  • Passport valid (original + photocopy)
  • Previous residence permit (if I renew)
  • Tax ID code
  • 4 photos passport size (white background, recent)
  • Revenue stamp from €16.00 (for the collection of the electronic permit)
  • SPECic documentation based on the type of permit

For workers in the ceramic and automotive districts

Modena is home to the Sassuolo ceramic district (the largest in the world) and the automotive industry (Ferrari in Maranello, Maserati in the city, Lamborghini in Sant'Agata Bolognese). For permission to employee work also brings:

  • Employment contract signed by the employer
  • UNILAV Communication of hiring
  • Last paycheck (if I renew)
  • CUD / Single Certification of the previous year

Available Services

first issueResidence permit for work, family, study, religious reasons, or elective residence
RenewalRenewal of all types of residence permits that are expiring or have expired within the last 60 days
ConversionChange of permit type (e.g. from study to work, from family to work)
Long-Term ResidentsEU long-term residence permit (formerly residence permit)
International ProtectionPolitical asylum, subsidiary protection, special protection
fingerprinting (fotosegnalamento) and CollectionFingerprinting and delivery of the electronic permit

Waiting Times in Modena

The province of Modena has over 98,000 foreign residents (13.9% of the population) with large Moroccan, Romanian, Albanian, Ghanaian, and Chinese communities. The volume of applications is high.

  • Send Kit Postale → appointment letter: approximately 6 months (source: CGIL Modena)
  • With additional documentation: over 12 months
  • fingerprinting (fotosegnalamento) → permit collection: 2-5 months
  • Asylum/protection procedures: up to 4 months for the appointment

While waiting, the postal receipt It is valid as a temporary permit and allows you to legally remain in Italy, work and travel (with limitations).

Key advice: send Kit Postale complete and error-freeA single missing document or an error in filling it out can add months of waiting.

Do you need assistance in Modena?

The ImmigraFacile team offers comprehensive assistance for all procedures at the Questura in Modena: automatic completion of Kit Postale forms, document preparation, process monitoring, and consultation with a specialized lawyer. We also assist workers in the ceramic and automotive districts with work permit documentation. Book a free consultation →

Warning: critical waiting times in Modena

In Modena, waiting times are among the longest in Emilia-Romagna: 6 months for the convocation and beyond 12 months If you request additional documents, an error in Kit Postale could cost you an entire year of additional waiting.

With ImmigraFacile you eliminate the risk:

Automatic pre-filling of official forms
Review by CAF operators expert in immigration
Final check by the specialized lawyer

Frequently Asked Questions about Modena's Questura

The Immigration Office of the Questura of Modena is located in Via Giovanni Palatucci 15, 41122 ModenaUnlike other cities, the Questura and the Immigration Office share the same building. They can be reached by SETA bus line 8 (stop “Questura,” in front of the entrance).

The Immigration Office is open from Monday to Friday from 8:00 to 14:00. The Tuesday and Thursday also in the afternoon from 2:30 PM to 5:30 PM. The Saturday 8:00 a.m. to 1:00 p.m. Closed on Sundays. Check for changes. Questure.poliziadistato.it/it/Modena.

In Modena you can check the status of your application online on the portal Municipality of Modena (comune.modena.it/Questura) or on the national website Questure.poliziadistato.it. You can also call the number 059 410860.

It depends on the municipality of residence. In Modena the retreat was decentralized: if you live outside Modena, Carpi, Sassuolo or Mirandola, you can collect the permit atRegistry Office of your MunicipalityResidents of Modena, Carpi, Sassuolo and Mirandola collect their waste at Questura or at the Questura.

The PEC of the Immigration Office of Modena is: immig.quest.mo@PECps.poliziadistato.it. The PEC of the Questura is: dipps148.00F0@PECps.poliziadistato.itSwitchboard: 059 410411, Immigration Office: 059 410860.

The Questura is located in Via Giovanni Palatucci 15. With SETA bus: line 8 to the “Questura” stop (directly in front). Lines 3, 9, 12 stop at “Divisione Acqui Questura” (4 minutes on foot). From Modena Station: approximately 2.5 km, reachable by bus or on foot in 27 minutes.