Immigration Office — Parma Questura
Attention: the Immigration Office is NOT in Borgo della Posta !
The Immigration Office of Parma is located in Via Chiavari 15, 43125 ParmaThe main headquarters of the Questura is in Borgo della Posta 14They are two different addresses! For residence permit, renewal, citizenship and Decreto Flussi procedures, you must go to Via Chiavari 15.
The Immigration Office and the Questura of Parma are in two separate locationsThe Questura is located in Borgo della Posta 14 (historic center), while the Immigration Office is located in Via Chiavari 15. It can be reached by TEP bus. line 5 ( Via Chiavari terminus). Also open on Saturday mornings (9:00-13:00), one of the few Questure in the area to offer this service.
Immigration Office Hours in Parma
Immigration Office opening hours at Via Chiavari 15. Also open on Saturdays! Always check for any changes on the official website of the Questura.
| Day | Morning | Afternoon |
|---|---|---|
| Monday | 08:30 — 13:30 | — |
| Tuesday | 08:30 — 13:30 | — |
| Wednesday | 08:30 — 13:30 | 15:00 — 18:00 |
| Thursday | 08:30 — 13:30 | 15:00 — 18:00 |
| Friday | 08:30 — 13:30 | — |
| Saturday | 09:00 — 13:00 | — |
| Sunday | Closed | |
Additional Information
- Open Saturday! From 9:00 to 13:00 — the only Questura in the area open on Saturdays, ideal for those who work during the week
- Afternoon opening: Wednesday and Thursday only (3:00-6:00 PM)
- Advise: Show up early in the morning to collect your number. Saturdays are particularly crowded.
- Foreigners Information Desk: the Municipality of Parma offers one free support desk for guidance and assistance with procedures
How to Get to the Immigration Office in Parma
The Immigration Office is located at Via Chiavari 15 (NOT at Borgo della Posta 14). It is approximately 2 km from Parma Station.
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TEP Bus Line 5 Terminus Via Chiavari — directly in front of the Immigration Office
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From the station: lines 6, 7, 8, 9, 11, 12, 13, 15, 21 To the city center, then change to line 5 to the terminus Via Chiavari
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Parma Station About 2 km. By bus (see above) or on foot (about 20-25 minutes).
By car: From the A1 motorway (Autostrada del Sole), take the Parma exit and follow the signs for the city center. Parking is available near Via Chiavari.
Foreigners in Parma: Data and Community
The province of Parma counts 68,151 foreign residents (14.9% of the population). The Municipality of Parma has 36,327 foreign residents, equal to 18% of the population — the highest percentage in the whole of Emilia-Romagna.
Main communities
- Romanian: 13.9% of foreigners — the largest
- Moldava: 9,5% — 4 times the national average, a unique feature of Parma
- Albanian: 8,2%
- Moroccan, Filipino, Tunisian, Nigerian, Ukrainian, Ghanaian, Indian
Highly concentrated neighborhoods
The neighborhoods Oltretorrente, Saint Leonard And Pablo record a particularly high concentration: approximately 1 in 4 residents is a foreigner. For guidance and support in the procedures, the Foreigners Information Office of the Municipality of Parma offers free assistance.
How to Book an Appointment
1. Kit Postale (standard renewals and releases)
For the first issue and the renewal of the residence permit, send the Kit Postale to an authorized post office. After shipping you will receive a appointment letter via SMS or letter with the date and time of the appointment at Via Chiavari 15.
2. Prenota Facile (non-postalized procedures)
For procedures that do not go through the Kit Postale, book online at PrenotaFacile.poliziadistato.it:
- Conversion of residence permit
- Subsidiary protection and special protection
- Residence permit for family members of EU citizens
- Leave for medical treatment or pregnancy
- Travel documents for refugees and stateless persons
Immigration Office PEC contacts
Documents to Bring to the Appointment
For photo identification or permit collection, bring with you:
- Letter of invitation or postal receipt of the Kit
- Passport valid (original + photocopy)
- Previous residence permit (if I renew)
- Tax ID code
- 4 photos passport size (white background, recent)
- Revenue stamp from €16.00 (for the collection of the electronic permit)
- Specific documentation based on the type of permit
For food workers (Food Valley)
Parma is the Italian Food Valley with a turnover of 11.5 billion euros: Barilla (global headquarters, 4.9 billion), Parmigiano Reggiano (3.2 billion), Parma Ham (1.5 billion), Parmalat (1 billion), tomato preserves (Mutti). Parma is UNESCO Creative City of Gastronomy. For permission to employee work in the food sector it also brings:
- Employment contract signed by the employer
- UNILAV Communication of hiring
- Last paycheck (if I renew)
- CUD / Single Certification of the previous year
Available Services
Decreto Flussi and the Food Sector in Parma
Parma is one of the most active territories for the Decreto Flussi Thanks to Food Valley. Food companies—ham factories, dairies, canneries, and pasta factories—have a strong demand for non-EU workers, particularly for seasonal and salaried employment.
- Click day: requests for nulla osta are submitted through the ALI portal of the Ministry of the Interior
- Documentation: employment contract, housing eligibility, employer's minimum income
- Times: After the nulla osta (about 60-90 days), the worker requests the visa and then the residence permit at Via Chiavari 15
- Most active sectors: food industry, agriculture, logistics, tourism
Do you need assistance in Parma?
The ImmigraFacile team offers comprehensive assistance with all procedures at the Parma Immigration Office: automatic completion of Kit Postale forms, document preparation, application monitoring, and consultation with a specialized lawyer. We also assist Food Valley workers with work permit and Decreto Flussi documentation. Book a free consultation →
Attention: do not confuse the two locations!
Every week dozens of people show up by mistake at Borgo della Posta 14 ( Questura Headquarters) instead of in Via Chiavari 15 (Immigration Office). Don't waste time and paperwork: always verify your address before leaving.
With ImmigraFacile you eliminate the risk of errors:
Frequently Asked Questions about the Parma Questura
The Immigration Office of Parma is located in Via Chiavari 15, 43125 Parma. ATTENTION: It is NOT located at Borgo della Posta 14, which is the main Questura Headquarters. The two locations are separate. For all immigration procedures (residence permit, renewal, citizenship), you must go to Via Chiavari 15. It can be reached by TEP bus line 5 (terminus).
Yes! The Immigration Office of Parma is open on Saturday morning from 9:00 to 13:00It is one of the few Questure in Emilia-Romagna to offer this service, which is particularly useful for those who work during the week. Please note: Saturdays can be busier than usual; arriving early is recommended.
Monday, Tuesday and Friday: 8:30-13:30. Wednesday and Thursday: 8:30-13:30 and 15:00-18:00 (afternoon opening). Saturday: 9:00-13:00. Sunday: closed. Check for changes on Questure.poliziadistato.it/it/Parma.
The PEC of the Parma Immigration Office is: immig.quest.pr@pecps.poliziadistato.itAlternative PEC : dipps162.00p0@pecps.poliziadistato.itThe Questura ' PEC is: dipps162.00F0@pecps.poliziadistato.itImmigration Telephone: 0521 219566Switchboard: 0521 219411Fax: 0521 219647.
Parma is the Italian Food Valley (11.5 billion turnover). Companies in the food sector (Barilla, Parmalat, ham factories, dairies) can apply for nulla osta for non-EU workers Through the Ministry of the Interior's ALI portal. It is essential to prepare all documentation (contract, housing suitability, income) before the click day. After obtaining the nulla osta, the worker applies for the permit at Via Chiavari 15.
From the Parma Station The Immigration Office is approximately 2 km away. bus: take lines 6, 7, 8, 9, 11, 12, 13, 15 or 21 to the centre, then change to line 5 to the terminus Via Chiavari (directly in front of the office). Standing: about 20-25 minutes. Remember: the destination is Via Chiavari 15, NOT Borgo della Posta 14.