Immigration Office — Questura of Parma

Attention: the Immigration Office is NOT in Borgo della Posta!

The Immigration Office of Parma is located in Via Chiavari 15, 43125 Parma. The main office of Questura is instead in Borgo della Posta 14. They are two different addresses! For residence permit, renewal, citizenship and Decreto Flussi procedures you must go to Via Chiavari 15.

Immigration Office Address
Via Chiavari, 15 — 43125 Parma
DIFFERENT from Questura (Borgo della Posta 14)
Immigration Telephone
Switchboard Questura: 0521 219.411
Official Website
Polizia di Stato
Foreigners in the Province
68,151 residents (14.9%)
Municipality of Parma: 36,327 (18% — the highest in Emilia-Romagna!)

The Immigration Office and the Questura of Parma are in two separate locations. Questura is located in Borgo della Posta 14 (historic center), while the Immigration Office is located in Via Chiavari 15. Reachable by TEP bus line 5 (terminus Via Chiavari). Also open on Saturday mornings (9:00-13:00), one of the few Questure in the area to offer this service.

Immigration Office Hours in Parma

Immigration Office opening hours in Via Chiavari 15. Also open on Saturdays! Always check for any changes on the official website of Questura.

DayMorningAfternoon
Monday08:30 — 13:30
Tuesday08:30 — 13:30
Wednesday08:30 — 13:3015:00 — 18:00
Thursday08:30 — 13:3015:00 — 18:00
Friday08:30 — 13:30
Saturday09:00 — 13:00
SundayClosed

Additional Information

  • Open Saturday! From 9:00 to 13:00 — the only Questura in the area open on Saturdays, ideal for those who work during the week
  • Afternoon opening: Wednesday and Thursday only (3:00-6:00 PM)
  • Advise: Show up early in the morning to collect your number. Saturdays are particularly crowded.
  • Foreigners Information Desk: the Municipality of Parma offers one free support desk for guidance and assistance with procedures

How to Get to the Immigration Office in Parma

The Immigration Office is located at Via Chiavari 15 (NOT at Borgo della Posta 14). It is approximately 2 km from Parma Station.

  • 5
    TEP Bus Line 5 Terminal Via Chiavari — directly in front of the Immigration Office
  • +
    From the station: lines 6, 7, 8, 9, 11, 12, 13, 15, 21 To the city centre, then change to line 5 to the terminus Via Chiavari
  • FS
    Parma Station About 2 km. By bus (see above) or on foot (about 20-25 minutes).

By car: From the A1 motorway (Autostrada del Sole), exit at Parma and follow the signs for the city center. Parking is available nearby.

Foreigners in Parma: Data and Community

The province of Parma counts 68,151 foreign residents (14.9% of the population). The Municipality of Parma has 36,327 foreign residents, equal to 18% of the population — the highest percentage in the whole of Emilia-Romagna.

Main communities

  • Romanian: 13.9% of foreigners — the largest
  • Moldava: 9,5% — 4 times the national average, a unique feature of Parma
  • Albanian: 8,2%
  • Moroccan, Filipino, Tunisian, Nigerian, Ukrainian, Ghanaian, Indian

Highly concentrated neighborhoods

The neighborhoods Oltretorrente, Saint Leonard And Pablo record a particularly high concentration: approximately 1 in 4 residents is a foreigner. For guidance and support in the procedures, the Foreigners Information Office of the Municipality of Parma offers free assistance.

How to Book an Appointment

1. Kit Postale (standard renewals and releases)

For the first issue and the renewal of the residence permit, send the Kit Postale to an authorized post office. After sending, you will receive a appointment letter via SMS or letter with the date and time of the appointment in Via Chiavari 15.

2. Prenota Facile (non-postalized applications)

For procedures that do not pass through Kit Postale, book online at PrenotaFacile.poliziadistato.it:

  • Conversion of residence permit
  • Subsidiary protection and special protection
  • Residence permit for family members of EU citizens
  • Leave for medical treatment or pregnancy
  • Travel documents for refugees and stateless persons

Immigration Office Contacts PEC

PEC Immigration: immig.quest.pr@PECps.poliziadistato.it
PEC alternative: dipps162.00p0@PECps.poliziadistato.it
PEC Questura: dipps162.00F0@PECps.poliziadistato.it
Immigration Telephone: 0521 219566
Switchboard Questura: 0521 219411
Fax: 0521 219647
National Call Center: 848.855.888 (Mon-Fri 8:00-20:00)

Documents to Bring to the Appointment

For photo identification or permit collection, bring with you:

  • Letter of invitation or postal receipt of the Kit
  • Passport valid (original + photocopy)
  • Previous residence permit (if I renew)
  • Tax ID code
  • 4 photos passport size (white background, recent)
  • Revenue stamp from €16.00 (for the collection of the electronic permit)
  • SPECic documentation based on the type of permit

For food workers (Food Valley)

Parma is the Italian Food Valley with a turnover of 11.5 billion euros: Barilla (global headquarters, 4.9 billion), Parmigiano Reggiano (3.2 billion), Parma Ham (1.5 billion), Parmalat (1 billion), tomato preserves (Mutti). Parma is UNESCO Creative City of Gastronomy. For permission to employee work in the food sector it also brings:

  • Employment contract signed by the employer
  • UNILAV Communication of hiring
  • Last paycheck (if I renew)
  • CUD / Single Certification of the previous year

Available Services

first issueResidence permit for work, family, study, religious reasons, or elective residence
RenewalRenewal of all types of residence permits that are expiring or have expired within the last 60 days
ConversionChange of permit type (e.g. from study to work, from family to work)
Long-Term ResidentsEU long-term residence permit (formerly residence permit)
International ProtectionPolitical asylum, subsidiary protection, special protection
fingerprinting (fotosegnalamento) and CollectionFingerprinting and delivery of the electronic permit

Decreto Flussi and Food Sector in Parma

Parma is one of the most active territories for the Decreto Flussi Thanks to Food Valley. Food companies—ham factories, dairies, canneries, and pasta factories—have a strong demand for non-EU workers, particularly for seasonal and salaried employment.

  • Click day: nulla osta applications are submitted through the ALI portal of the Ministry of the Interior
  • Documentation: employment contract, housing eligibility, employer's minimum income
  • Times: after nulla osta (about 60-90 days), the worker requests the visa and then the residence permit in Via Chiavari 15
  • Most active sectors: food industry, agriculture, logistics, tourism

Do you need assistance in Parma?

The ImmigraFacile team offers comprehensive assistance with all procedures at the Parma Immigration Office: automatic completion of Kit Postale forms, document preparation, application monitoring, and consultation with a specialized lawyer. We also assist Food Valley workers with work permit and Decreto Flussi paperwork. Book a free consultation →

Attention: do not confuse the two locations!

Every week dozens of people show up by mistake at Borgo della Posta 14 (headquarters of Questura) instead of in Via Chiavari 15 (Immigration Office). Don't waste time and paperwork: always verify your address before leaving.

With ImmigraFacile you eliminate the risk of errors:

Automatic pre-filling of official forms
Review by CAF operators expert in immigration
Final check by the specialized lawyer

Frequently Asked Questions about Parma's Questura

The Immigration Office of Parma is located in Via Chiavari 15, 43125 Parma. ATTENTION: It is NOT in Borgo della Posta 14, which is the main office of Questura. The two offices are separate. For all immigration procedures (residence permit, renewal, citizenship) you must go to Via Chiavari 15. Reachable by TEP bus line 5 (terminus).

Yes! The Immigration Office of Parma is open on Saturday morning from 9:00 to 13:00It's one of the few Questure in Emilia-Romagna to offer this service, which is particularly useful for those who work during the week. Please note: Saturdays can be busier than usual; arriving early is recommended.

Monday, Tuesday and Friday: 8:30-13:30. Wednesday and Thursday: 8:30-13:30 and 15:00-18:00 (afternoon opening). Saturday: 9:00-13:00. Sunday: closed. Check for changes on Questure.poliziadistato.it/it/Parma.

The PEC of the Immigration Office of Parma is: immig.quest.pr@PECps.poliziadistato.it. PEC alternative: dipps162.00p0@PECps.poliziadistato.it. The PEC of the Questura is: dipps162.00F0@PECps.poliziadistato.itImmigration Telephone: 0521 219566Switchboard: 0521 219411Fax: 0521 219647.

Parma is the Italian Food Valley (11.5 billion turnover). Companies in the food sector (Barilla, Parmalat, ham factories, dairies) can apply for nulla osta for non-EU workers through the Ministry of the Interior's ALI portal. It is essential to prepare all documentation (contract, housing suitability, income) before the click day. After nulla osta, the worker applies for the permit on Via Chiavari15.

From the Parma Station The Immigration Office is approximately 2 km away. bus: take lines 6, 7, 8, 9, 11, 12, 13, 15 or 21 to the centre, then change to line 5 to the terminus Via Chiavari (directly in front of the office). Standing: about 20-25 minutes. Remember: the destination is Via Chiavari 15, NOT Borgo della Posta 14.